Role of a Facilities Manager

The facilities management market is horizontally oriented. Over the past few years, with quite a few brands and businesses emerged to the international scene, the connection of FM with real estate, HR, IT and other related functions has become stronger. This directly affects the responsibilities and roles a facilities manager has to perform.

There’s no doubt that the first priority of any facilities manager would be to ensure the safety of all the people working in the facility. What else does he do? This post talks about the roles of a facilities manager and general activities to accomplish his objectives. So, let’s get started.

Facilities manager operates at two levels:

Strategic-tactical Level

In this case, it is the responsibility of a facilities manager to inform clients, customers and other end-users about the potential impact of management’s decisions on service, cost, provision of space and business risks. 

If top-management decides to restrict access to certain areas of the premises, or it prohibits the use of alcohol or cigars within the premises, it is the responsibility of facilities manager to inform and alert all employees of such decisions.

Operational Level

At operational level, facilities manager has to perform a significant role in maintaining the premises according to federal, provincial, or state rules and regulations. All aspect of the building must operate properly and create safe, cost effective and optimal environment for all occupants of the building.

What activities are important to perform at operational level?

Here are top 5 activities managed by facilities managers

1.    Occupational Safety
Facilities managers has to manage and control numerous tasks to ensure occupant safety. He needs to ensure that the facility does not cause any injury and no one leaves because of it. Otherwise the building owner might face prosecution and claims. Unsafe premises always shake the confidence of investors.

2.    Fire Protection
One of the common threats faced by buildings is fire. It carries the highest risk for businesses and the lives of other people. The facilities management department has to ensure everything works in order. They conduct periodic inspections, maintenance and testing of fire safety systems installed in the building. 

3.    Physical Security
In property management, physical security is of utmost importance. Organizations are responsible for the health and safety of every employee, and facilities managers ensure maximum security from external and internal elements. 

4.    Repair and Maintenance
Facilities managers has to run repair and maintenance of fixtures and fittings, along with the periodic maintenance of systems, furniture and other equipment used by building occupants. He is also responsible to maximize the life and use of the equipment already installed in the premises.

5.    Commercial Cleaning
Employees need to stay healthy and fit to give their hundred percent on work. This is why, the building needs to be properly cleaned. Complete cleaning of the premises is necessary not only for the people working inside it, but also for the better functioning of the equipments. In general, cleaning takes place out of working hours, but a facilities manager may decide to implement it during working hours.

Depending upon the nature of work, equipment installed and the purpose of business, a facilities manager can schedule periodic cleaning tasks on daily, weekly or monthly basis. 

To find out more about Property Management company in Singapore or Facilities Management, contact Abacus Property Management today!