Adding Value, by Technology. Guaranteed, by our Fees.
Adding Value, by Technology. Guaranteed, by our Fees.
2008 Company incorporation. Started with a few industrial and mix development projects
2009 Launch Task Management System
2010 Introduce Abacus Approved Vendor Program to our clients
2011 Introduce Facility Booking System to our clients
2012 Introduce Task Management System 2.0 to clients
2013 Attained bizSafe Level 3
2014 Attained SISV-APFM Accreditation of Category A
2015 Introduce Procurement Management System to our clients
2016 Started the process of ISO 9001: 2015 accreditation
2017 Accredited with ISO 9001: 2015 Certification
2018 Launch cloud based estate accounting
2019 inaugural facility management best practitioner awards gala dinner
The Managing Director's Office ensures effective corporate governance of the organisation. It also provides leadership guidance and support in co-ordination and deployment of resources.
Abacus Property understands that the ownership of any property, be it a single unit or multiple ownership, is a source of pride but at the same time, not without its problems associated with it.
We ensure the client’s development/ property remains a source of pride without the troubles of maintaining it. We place great emphasis on effective property management to protect and enhance the value of our client’s investment
The management of a Real Estate Investment must be positive. The development must always be maintained at the highest possible standard. It would require an appreciation of all factors from short to long term
As a premier technology driven property management consultant, we understand the importance of enhancing the value of your esteem estate and its environment by benchmarking ourselves with technology and better best practices. Our commitment to delivery with cost effective results.
Property and Estate Management Company Singapore
With more than a decade of cumulative experience in the market, Abacus Property is an ISO 9001: 2015 accredited leading Managing Agent with portfolio value of more than S$10 billion, in excess of 50,000 units and 10,000,000 sf mix developments, industrial and commercial properties. We are in the process for an Initial Public Offering in 2020 with market interest in Ghana, Nigeria, Vietnam, Indonesia and China.
Ahead of the curve with over a decade of proven track record, we offer integrated solutions across the Real Estate value chain.
We have developed and improved over time; a system of monitoring, check and balances that has given us an advantage to maintain a consistent quality assurance program to achieve better living standards for our clients.
Here is why we are different.
1. Our First Response team comprises of Managers that can be deployed on-site anywhere and anytime, allows us to have an edge over our competition.
2. We are driven by productivity excellence and combine proven experience with efficiency, constantly striving for Go-Green approach to minimize maintenance and operating costs for our client.
3. Having gone through due diligence check by our government clients serves to validate our company’s service quality and competency in the industry.
4. Our panel of lawyers are specialized in construction law, BMSMA and acted for estate related cases. We are in a better position to advice clients especially on claims matters.
5. Our approved panel of vendors program are tapped from more than 1000 companies in our network. We manage vendors more efficiently and cost effective by using a vendor management system to call for tender.
6. Our task management system ensures all tasks including your vendors, are followed up with datelines. It allows real time reporting to client and reduce adhoc emails, text messages and phone calls enquiry.
7. As a People Developer, our focus in staff training ensures quality assurance sustainability to both tenants and clients. Any gaps in skill set by our staff are closely monitored and improvement related training are identified.
8. We have an experienced M & E servicing team to cater to emergency situations.
9. There will be a Property Executive assigned in charge of special projects (energy audit, claims and investigation) for your estate.
10. We are always prepared. We guarantee with our fees.
To provide integrated, high value-added asset management services to our clients by focusing on reliability, accountability, service and innovation.
To be acknowledged as the leading Technology Asset Management company, inspiring others to advance and better best practices.
Through 'Adding Value to Your Real Estate. Driven by Technology', we will revolutionize with new ways to attain higher positive value in your asset.
Core values are the foundation of our culture. They also represent the key beliefs common to our businesses in which we operate. They support how we do business, how we treat our stakeholders and how we interact in the workplace. The core values of APM are communicated throughout the Group, and are defined to employees as follows:
We value our people
Doing what is right
Through acquisition, development, management and marketing of properties
We embrace openness, trust, teamwork and relationships
To achieve superior business results by stretching our potential. We pride ourselves in setting trends, raising standards and aiming for excellence in our services
We value our communities, customers and suppliers' relationship with us
Royston Chong, CPFM, MAPFM
Royston is the Executive Director of Abacus Property Management, oversees the full spectrum of property management services since 2008 to the business touchstone it is today. He is in charge of the company’s Regional Business Development, Legal and Operations Management.
He represents Abacus Property as a corporate member and is in the executive committee of Association of Strata Managers (ASM). He is also a member of International Facility Management Association (IFMA). He serves in the executive committee of Credit Collection Association of Singapore (CCAS).
He graduated with Bachelor Science in Economics from University of London, a Graduate Diploma in E-Commerce from Nanyang Polytechnic and an Advanced Leaders Programme from Nanyang Business School at Nanyang Technological University.
We are a member of the Singapore Chinese Chamber of Commerce & Industry (SCCCI), an internationally renowned business organisation and the apex body of the Chinese business community in Singapore. We leverage on their extensive membership network and actively participate in local business community and contributing to the economic, educational, cultural and community development in Singapore.
We are honoured to be part of Association of Strata Managers (ASM). As a member, we are constantly striving our best to provide the best management service to our clients while aligning closely with the policies, regulatory framework, guidelines and best practices of relevant Government authorities, stat boards and technical departments and seeks to collaborate with them to establish a robust training and coaching curriculum for the strata industry.
We are officially certified by Workplace Safety and Health Council (WSHC) Singapore as a BizSafe Level 3 entreprise. From top management demonstrating their commitment towards WSH, to acquiring risk management capabilities, we have attained all the required stats to clinch this honour.
Abacus Property is honored to be accredited with the latest ISO 9001: 2015 quality management certification which helps organizations demonstrate to customers that they can offer products and services of consistently good quality. It also acts as a tool to streamline our processes and make us more efficient in what we do. ISO 9001: 2015 allows Abacus Property to adapt to a changing world. It endorses our organization’s ability to satisfy its customers and provides a coherent foundation for growth and sustained success.
As an honored IFMA member, Abacus Property gain instant credibility with the IFMA brand and by becoming part of the world's largest community of facility management professionals. As the leader in the industry we have put our research, resources and support in your hands.
I. ASSET MANAGEMENT
Our Asset Management team unlock and create our clients' asset repositioning and enhancement strategies.
We provide asset services and proactive asset management encompassing strategic asset plan, yield maximization and asset enhancement initiatives, leasing and marketing, facilities / property management, refurbishment and capex plan, retail management and tenant engagement across the retail, commercial and industrial sectors. These services help to maximize our clients' return on investment and align key property assets with their overall business strategies.
Our Asset Manager ensures assets are maintained to the best leasable state; walk through viewings, takeovers, preparing for new tenancies. We liase with authorities, leasing service providers, lawyers, bankers, accountants, auditors contractors and insurers on property related matters. We advice property tax assessments for objection or appeal and file your property tax vacancy claims. We ensure records of all feedbacks and maintain all licenses and registrations required by law.
We collect rent and services charge due from tenants and provide monthly funds movement report to clients. We liase with tenants in all matters relating to lease agreements, both global and local firms, foreign funds, property developers and owners, private investors and traditional high-net-worth families. We prepare periodic market reports on sales and rentals to assess clients' asset performance against market trend.
II. property MANAGEMENT
Our primary objectives are reducing costs, standardizing operations and improving the quality of facilities related services for our clients.
Our team have decades of experience in the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace tailored to meet your expectations.
Our property management services cover all areas and asset types from shopping centres, residential to industrial portfolios, our team provide advice on a range of services from strata management to asset management.
III. corporate tenancy MANAGEMENT
We provide a single point of coordination for outbound destination services to high end expatriate clients pertaining to leased properties & furniture matters. We will go through a systematic analysis of client's objectives, key deliverables and expectation to be met.
We offer complete personal administrative coordination and advisory support to client companies and respective lessees, arranging repairs, vetting of tenancies, negotiating lease renewal, extensions and terminations with planning and budget setting for housing allowances.
IV. Corporate relocation and fit out projects
We plan, implement and supervise daily operation and quality of work performed by creative and soft services ambassadors such as areas of premise general maintenance, transportation, housekeeping and lifestyle with primary focus of constant improvement to creature comforts.
We assist clients in the tendering process for contracting vendors such as housekeeping, transportation and procurement of goods and services such as obtaining new furniture and appliances.
We work with clients' Interior Design department for interim and proposed work space allocation management in existing and future premise with the use of Computer Aided Design tools.
We attend management meeting to communicate relevant project information to all stakeholders and chair site meetings with external facilities vendors and projects team.
V. CONTRACT CLEANING Projects
Service is the heart of our business. We have a young and eager team ready to serve you with efficiency and high service standards to ensure that service excellence is achieved daily.
Whether it is a luxury residential property, condominium or commercial office, expect only the highest service standards and we are confident that our team will supersede them.
Our operation philosophy is, "we clean your estate like our very own".
We provide training to council members, estate accounting, BMSMA and site staff.
Class commencement date is on the first and Wed of the month. Venue is at Grand Hyatt.
Council Members roles and responsibilities
BMSMA effective Feb 2019 and STB cases
Roles and Responsibilities of site staff
We will like you to attest testimonials to us just like what we have from our clients:
Abacus Property Management PL was appointed by Sport Singapore to run the Recovery Centre Altitude House (RCAH) starting from 15 Jan 2018. RCAH is a 56-bedder facility. The running of the RCAH included the programming of access cards, preforming check-in and check-out services for overseas and local national athletes, and to maintain a high level of cleanliness of the premises.
In a short period since Sport Singapore has appointed Abacus Property Management PL, we found them to be a responsible Facility Management Company. Their team has seamlessly managed the RCAH, checked in a few sport teams and liased with our National Sport Associations well.
Their Executive Director Royston attends important meetings with us and provides strong oversight for their area of work.
NSA Business Centre
Singapore Sports Institute
Since Temporary Occupation Permit was obtained in 2015, we face numerous façades and building issues as with most new estates. We have a hard time pursuing claims and defects to be rectified by the main contractor and developer as their action taken were not proactive and the developer was firm in their stand on some issues that were escalated.
Abacus Property Management HQ advise council with due diligence and our site team has both operation and technical experience to manage our estate. All this while, they are consistent and demonstrated professionalism. Within a short period of time, many issues were resolved and claims begin to pick up its progress.
Some of the noteworthy milestones are:
- Negotiated for an up-to-standard fire lobby door in all lobbies from the developer.
- The estate has unusually high-water bills from 2016 – 2017. Abacus Property Management managed to secure a substantial portion of claims from the government authority and is pursuing the balance amount from the developer.
- Abacus Property Management went the extra mile to implement a facility management app which will allow real-time defects report to the developer. These defects reports are prepared by the team during their daily inspection and caters to residents’ feedback.
We expect them to continue this standard and to other potential estates that Abacus are awarded the project with.”
2nd Management Council MCST 4323
Our estate has engaged several management companies over the years, but Abacus Property Management has shown they are highly regarded among real estate professionals. We are impressed by the breadth of knowledge and enthusiasm of their staff deployed to our estate. We appreciate their proactive resolution of estate matters, something we found lacking at other management companies we've engaged.
Abacus Property Management is re-appointed by the incoming council after AGM and has been consistent in discharge of their duties. We know that when we contact Abacus Property, our concerns or questions will be addressed quickly and thoroughly and we will be treated with patience and courtesy.”
7th Management Council MCST 3398
Although there were some minor incidents of service disruptions during the first two months, the dedication and diligence of the site team at Sunglade Condominium enabled the transition to be in good order. After 7 months of service, the site team from Abacus achieved a good performance level with potential to attain a higher score.
One other good aspect of Abacus worth mentioning in this document is the Senior Management representatives who are not stationed in Sunglade also demonstrate eagerness to lend support to the site team to boost morale.
I am happy to recommend to any MCST who considers appointing a new Management Agent to also consider Abacus.
12th Management Council MCST 2874
Being the second largest estate in Singapore with its over 4000 teeming residents, managing our estate effectively and efficiently has never been easy. Your team however has always been working hard to keep our estate well managed. As ours is an ageing estate with escalating cost, we truly appreciate your usual support to our continued efforts to keep the same in check.
I will like to take this opportunity to thank you and your team for working closely with me and my council colleagues to keep our estate a vibrant, safe, clean and enjoyable community!
17th Management Council of MCST 2203
Alan Jeffery Fernando
In the first week of taking over in the management of the estate, during this critical transformation period, Abacus effectively took control of all our existing contractors without any issues, uncovered discrepancies with the manpower of the Security Guards, proposed numerous preventive measures and reviewed our existing SOPs.
Abacus managed to a surplus of 3.4% of our operating budget through better negotiating contracts skills, efficient management and cost savings in the rejuvenation of an ageing estate.
It is a testimony to their slogan, “Adding value to your real estate”. A promise that can be seen and is fulfilled everyday without doubt.
18th Management Council of MCST 2208
I’d like to express my appreciation to Abacus Group for their excellent work in one of our commercial properties they managed at 115 King George Avenue.
We are highly appreciative of their work; we needed to regularize everything that had not been done for years. I feel they have gone far and beyond their initial scope ascertained.
I am confident about their knowledge in Facility Management and I can surely recommend Abacus Property to commercial property investors.
Their dedication to provide professional advice and attention to detail have aided in keeping the Management Corporation maintenance and finance status on track.
I would highly recommend them to anyone who is looking for a responsible and conscientious Managing agent.
15th Management Council of MCST 2479
It was a right move that MCST 2644 engaged Abacus Property Management as Managing Agent for Tampines Court. There have been too many occasions to enumerate in which the council have found that their work to be beyond our standards.
15th Management Council of MCST 2644
We have excellent opportunities in acquiring invaluable experience with a diverse portfolio of mixed development, residential, commercial and industrial properties since our inception in 2008.
Space @ Kovan
Saint Patrick’s Loft
Serangoon Garden View
Singapore Sports Council
Seletar Park Residence
Singapore Management University
Soverign @ Simon
Tai Lee Industrial Building
Tai Keng Court
Thomson Hills Drive
Ann Chuan Complex
Bedok Ria Townhouse
Chateau Le Fame
Eastern Lagoon One
Enterprise Industrial Building
Far East Plaza
Hume Park I
Hume Park II
Kim Keat House
Kew Green Townhouse
Novelis @ Novena
One Chiltern Drive
One Oxley Rise
FMBP Awards 2019
Abacus Property is the event organizer for the inaugural Facility Management Best Practitioner Award 2019. The awards highlight and recognize the very best Facility Management Company (FMC), Programmes and Professionals across Singapore and the region today.
This enables organization as well as individuals to soar to an even greater height in their profession and industry. The nominees and winners will benefit from communications support and increased visibility to stakeholders, press and general public. The Awards judges are industry professionals and leaders across Asia Pacific who are no strangers in the Facility Management industry.
Important Dates to Note
1 May 2019 Call for Entry
30 May 2019 Closing Date for Entry
1 Jun 2019 Release of Submission Templates to Participants.
30 Jun 2019 Closing Date for Submission Template
1 Jul 2019 Issue of Judging Schedule to Participants
1 Aug 2019 Judging Period
16 Nov 2019 Awards Gala Dinner at Fullerton Bay Hotel
CATEGORIES SUB-CATEGORIES ENTRY FEES
CORPORATE Best FMC of the Year Under 20 Projects $1500.00 with Feedback Report
Between 20 to 50 Projects
Above 50 Projects
Best Term Contractors of the Year Security
Corporate Client of the Year Developer
SPECIAL Best FMC Sales/Revenue Based Programme $600.00
Most Innovative Productivity Solution in a FMC
Best FMC Employee Recruitment &/or Retention Programme
Best Customer Experience Delivered
INDIVIDUAL Best Portfolio Manager of the Year Residential $600.00
Best Portfolio Executive of the Year Residential
Best Portfolio Manager of the Year Security
Best Portfolio Manager of the Year Cleaning
Best Portfolio Manager of the Year Landscape
Best Portfolio Manager of the Year Pest Control
Best Site Manager of the Year Residential
Best Site Executive of the Year Residential
Best in-House FMC
The FMC has to be a wholly-owned entity of a company, does not do work on behalf of other clients and does not share FMC resources (such as quality assurance, workforce management, project management etc) with any other entity of the company in that country. In this category, the entire FMC including any sub-units are considered to be in-scope and the project size refers to the entire FMC.
Best in-House Programme/Section FMC
The centre has to be a wholly-owned entity of a company, does not do work on behalf of other clients and shares FMC resources (such as quality assurance, workforce management, project management etc) with other Contact entity of the company in that country. In this category, only the named Programme/Section which is a sub-unit of the main FMC is considered to be in-scope.
Best Outsourced FMC
Outsourced FMC must represent all of its programs and does not share FMC resources (such as quality assurance, workforce management, project management etc) with any other entity of the company in that country. This award will also cover co-sourced FMC (whether on the clients’ premises or the outsourcers’ premises). In this category, the entire FMC including any sub-units are considered to be in-scope and the project size refers to the entire FMC.
Best Outsourced Programme FMC
Outsourced Programme FMC must be represented by one client’s Programme and shares FMC resources (such as quality assurance, workforce management, project management etc) with other programs of the company in that country. This award will also cover co-sourced FMC (whether on the clients’ premises or the outsourcers’ premises). In this category, only the named Programme/Section which is a sub-unit of the main FMC is considered to be in-scope.
Best Corporate Client
This category is nominated by FMC for their sterling examples in the Facility Management industry.
Most Innovative Productivity Solution in a FMC
FMC which most effectively improved the agent or FMC productivity through a project or initiative that can be demonstrated through improved results in the FMC metrics.
Best FMC Employee Recruitment and/or Retention Programme
FMC which improved solutions to either hire the most suitable agents and/or to manage staff attrition targets along with implemented strategies such as talent management and employee engagement which resulted in improved business outcomes and/or improved relevant FMC metrics.
Best Customer Experience Delivered
FMC which improved the delivery of an outstanding end-to-end customer experience, thereby ensuring a high level of customer satisfaction and instilling a strong customer-focused culture that can be demonstrated through improved results in the FMC metrics.
A detailed report will also be provided post awards dinner, to provide you with an analysis and benchmarking data. Participants will also be able to attend a breakfast seminar whereby the study’s findings and best practices in customer service delivery are shared.
Best Site Manager of the Year
Applicants’ title may include: Building Manager, Condominium Manager, Operations Manager, Strata Manager, Service Centre Manager, or similar. This individual manage a team directly and has key responsibility over FMC metrics such as service, costs and revenue (if applicable). The unit size refers to the number of units of residential, retail, office industrial directly or indirectly managed by this Manager.
Best Site Executive of the Year
The applicant manages a team of FMC professionals, representatives and agents reporting directly to him or her, and not to other supervisors. This individual would have full responsibility for the management of the team as well as day-to-day operations to ensure a high quality of service is delivered to end users/customers. The unit size refers to the number of units of residential, retail, office industrial directly or indirectly managed by this Executive.
Best Portfolio Manager of the Year
The applicant’s primary job function involves direct client and staff interaction and his/her job title may include: Property Manager, Associate Director, Business Unit Head, Operation Director or similar. This individual manage a team directly and has key responsibility over FMC metrics such as service, costs and revenue (if applicable).
Best Portfolio Executive of the Year
The applicant’s responsibility involves the strategic development and tactical planning of the support departments under the FMC. Specific areas of responsibility may include training, quality assurance, etc. The applicant would have people management responsibilities and report to the Portfolio Manager and the applicant’s job title may include: Property Executive, Operations Executive, Training Executive, Quality Assurance Executive or similar.
Best Portfolio Manager - Term Contractors of the Year
The applicant’s responsibility involves the respective scope of the FM ecosystem. The applicant’s job title may include: Operations Executive, Manager, Director or similar.
TERMS & CONDITIONS FOR AWARDS PARTICIPATION
A. Entry Requirements
1. Entry must be from persons or companies based in Singapore and/or Asian countries which are Corporate, Associate or Individual members of FMBP;
2. Only fully-paid FMBP Corporate, Associate and Individual members may participate;
3. Entry nominations for the Corporate Awards categories have to be an Associate or Corporate member of FMBP
4. These Awards are open to all FMC, term contractors, developers, construction companies where the predominance of work involves building management and interaction via telephone, email and/or WEB-chat, or Social Media. Non-property management interaction companies do not qualify for participation (e.g. retail and F&B).
5. The entity participating must be clearly identified and named. If the participant is for a Programme/Section, then the Programme/Section must be clearly identified and named.
a. Corporate Category :
i. Non-Programme/Section categories must be for the main FMC.
ii. Programme/Section categories must name the specific Programme/Section. Example : FMC ABC Accounts.
b. Special Category must be represented by the main FMC and not the Programme/Section.
c. Individual Category :
i. Manager and Executive may be for the Programme/Section or main FMC
ii. Trainer, Quality Assurance, IT and HR must be for the main FMC.
B. Sub-Category Guidelines
1. To even the playing field as bigger FMC tend to have a more advanced supporting structure, there are some categories which have sub-categories to denote the size of the main FMC or Programme/Section.
2. The sub-category applicable for a participant :
a. Where participant is the main FMC, the unit size refers to number of units in the estate
C. Maximum Entry Limits
1. Only one sub-category in:
· Best FMC
· Best Term Contractor
2. Limitation of participation in more than one Corporate category in Best FMC and Best Term Contractors is allowed only if :
· The FMC have separate FMBP membership and are named differently
· The FMC serve a different customer base.
· The FMC do not share resources (such as accounts, human resource, quality assurance, workforce management, project management etc) i.e. they are managed separately
· The FMC have a separate P&L and cost centres.
TERMS & CONDITIONS FOR SUBMISSION OF TEMPLATE
(I) System Requirements
The templates require Microsoft(TM) PowerPoint(C) 2016, and have embedded Microsoft(TM) Excel 2016 tables.
(II) All templates must be completed in full
· Exceeding the maximum word count as defined & requested or going beyond the space as provided by the template parameters will mean automatic disqualification.
· Where needed, please insert the phrase "Not Available" to indicate that the requested information has been considered and reflect inability to address the request as articulated.
· Do not insert or attached documents, excel or any object into the templates as they cannot be opened once the template is pdf.
· No slide should be added, deleted or left blank, unless otherwise indicated in the template.
· Template format must neither be altered nor should any attempts be made to over-ride the template parameters.
· All submissions must be made within the template framework or will be disqualified.
· Submissions must be in PDF format
· Participants must enter selected data into the on-line judging portal. The data entered is considered to be a part of the submission template and will be used by the judges.
(III) FMBP reserves the right to disqualify any submission templates that:
· are incomplete
· have been tempered with
· have been amended
· or any participant who does not meet the criteria, terms & conditions as stated
ATTENDANCE FOR FMBP AWARDS DINNER
Each participant in the Corporate Category is required to purchase seats for the FMBP International Awards Gala Dinner 2019 in addition to the entry fee. Kindly refer to the table below for the number of seats to be purchased based on the Corporate Category and Sub-Category.
Corporate Categories Sub-Categories FMC in Singapore Overseas FMC
Best FMC Under 20 Projects 2 seats 2 seats
20 to 50 Projects 5 seats 5 seats
Above 50 Projects 10 seats 10 seats
Best Portfolio Manager Residential 10 seats 10 seats
Best Portfolio Executive Residential 10 seats 10 seats
Best Portfolio Manager Security 10 seats 10 seats
Best Portfolio Manager Cleaning 10 seats 10 seats
Best Portfolio Manager Landscapping 10 seats 10 seats
Best Portfolio Manager Pest Control 10 seats 10 seats
Best Site Manager Under 300 units 2 seats 2 seats
Above 300 units 5 seats 5 seats
Best Site Executive Under 300 units 2 seats 2 seats
Above 300 units 5 seats 5 seats
Best Programme/Section FMC Accounts 5 seats 5 seats
Technology 5 seats 5 seats
Best Term Contractors Security 5 seats 5 seats
Cleaning 5 seats 5 seats
Landscape 5 seats 5 seats
Pest Control 5 seats 5 seats
Technology 5 seats 5 seats
Best Client Corporate 5 seats 5 seats
MCST 5 seats 5 seats
OWNERSHIP, CONFIDENTIALITY & USE OF INFORMATION
1. FMBP places great importance to the confidentiality of all data relating to the Awards.
2. All judges and appointed parties will sign a NDA with FMBP.
3. All information collected as part of the Awards is owned by FMBP and all information submitted in the application form and entry templates shall remain the property of FMBP and will be governed by the NDA signed between FMBP and the judges and/or other parties appointed by FMBP.
4. FMBP reserves the right to use the information provided and/or collected in the Awards application form, submission template and skills assessment for press release purposes, for the production of any feedback report, for the judges debrief held at the FMBP Symposium or similar event and for answering Facility Management industry questions which the FMBP may receive from time to time. No formal approval will be made by FMBP prior to the use of this information as described.
5. In regards to the feedback report for the corporate category, the reports will be delivered to the contact person listed in the application form.
6. FMBP is authorized to identify and publicize the winners in public media.
7. Winners may publicise their results in public media after obtaining FMBP authorization in writing.
1.There will be no refunds given for entry withdrawals.
2.Participants who did not provide any data in the on-line judging portal and/or mystery shopper and/or skills assessment will be scored zero for the relevant sections and will not receive the feedback report even if payment has been made.
3.Awards entrants are entitled to the early bird discount for the seats that are required to be purchased.
4.Winners commitment to FMBP :
i. Winners of the corporate category shall make their winning Facility Management Company available for a FMBP organized site-visit.
ii. Winners of the individual category shall participate as a speaker in one FMBP event to be determined by FMBP
Our business is focused on achieving growth for our clients. Our group has continued to strive towards service excellence in providing quality services to our corporate clients. Our clients’ compliments that eventually turned into referrals motivated us to be who we are today, to strive to be better tomorrow. Call us or send us an e-mail and let us win you over with the various possibilities that are available for your needs.
Whistle Blowing Policy
Abacus and subsidiaries (the “Group”) are committed to conduct business with integrity and high standards of corporate governance and conduct as well as compliance with applicable laws and regulatory requirements. In line with this commitment, the whistle-blowing policy is adopted to provide proper avenues/channels for employees and any other persons to raise or report any concerns/issues about serious wrong doings, misconduct, malpractices or improprieties in matters relating to the Group.
A dedicated communication channel is established and whistle-blowers may submit the written report by
a) Sending a letter to:
1 Scotts Road #22-11
b) Sending an email to:
Malicious or frivolous report made against company official may result in the Company, after proper investigation, taking appropriate action against whistle-blower who abuses the whistle-blowing mechanism.